Prospects of E-Tourism Ecosystem in Bangladesh: Services and Infrastructure
Hasan, M. Nazmul
Jabiullah, Md. Ismail
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Abstract: e-Tourism is the application of technology through digitalization of all activities associated with tourism industry. It takes both e- Commerce and e-Business approaches into account. This paper aims at launching a sustainable e-Tourism infrastructure along with possible online-based services, which is appropriate for the ecosystem of Bangladesh. The study is conducted by comparing between domestic and foreign ecosystems and statistical analysis of some vital tourists information including tourist numbers, earnings, purpose of visits and number of internet users. A proposal has also been made on the list of services such as packages and prices, tour guideline and plans, tour maps, tour essential lists, online booking facilities, confirmation feedbacks, list of tourist places, locations with pictures, local agent point addresses etc. In addition, a comparative study has been made based on different e-Tourism websites observation, influential factors and survey on the tourists demand. On top of that, it clearly demonstrates a statistical analysis on the growth and development of tourism sector after switching from manual to automated system on visitors and foreign exchange earnings perspectives. Moreover, it focuses a wellorganized and balanced infrastructure for the tourism environment of Bangladesh and for the planner to develop tourism industry, which will in turn generate more revenue. At the end, this paper establishes a map for future improvement, the process of attracting foreign visitors by highlighting the tourism industry of Bangladesh around the world.