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    • Volume 1,No 1,July 2006
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    • Volume 1,No 1,July 2006
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    Waiting Line System in Health Sector of Bangladesh: The Case of Dental Care Services in Dhaka City

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    Waiting line system in health sector of bangladesh:.pdf (190.4Kb)
    Date
    2006-07-01
    Author
    Rahman, Mohammad Anisur
    Parvez, Mahbub
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    Abstract
    Waiting is inevitable in any service organization. Hence queues are formed. A long queue makes customer dissatisfied whereas increasing server to decrease the length of a queue requires costs. Waiting Line Theory provides a platform to that notion. The health sector of Bangladesh has been facing a bad experience for any citizen of Bangladesh. One of the reasons behind this is the queuing system prevailing in this sector. This paper presents an investigation into the prevailing queuing system in the private practices of Dhaka city. On the basis of investigation suggestions are put forward to improve the situation.
    URI
    http://hdl.handle.net/20.500.11948/560
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    • Volume 1,No 1,July 2006 [11]

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