Show simple item record

dc.contributor.authorKhan, Md. Milan
dc.contributor.authorKamal, Mostafa
dc.date.accessioned2015-10-20T06:23:28Z
dc.date.available2015-10-20T06:23:28Z
dc.date.issued2015-06-01
dc.identifier.urihttp://hdl.handle.net/20.500.11948/1401
dc.description.abstractNowadays, libraries are passing challenging time in providing quality services for its users. Libraries are service organizations dedicated to their users and Quality management is the basis for library management in general. Libraries and librarians are required to demonstrate to top management of the university that they are getting a good return on their investments in the library. This paper highlights the importance of total quality management in university libraries, deals with TQM objectives, aims to focus on how they can provide better quality services to its users with limited resources in using TQM effective management tools and principles. As such, a conceptual view has been built for the utilization of TQM in university libraries.en_US
dc.language.isoenen_US
dc.publisherDaffodil International Universityen_US
dc.subjectTQM, Library Management, Quality Servicesen_US
dc.titleTotal Quality Management (TQM) for Improving Quality Service in University Libraries: A Conceptual Viewen_US
dc.typeArticleen_US


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record