Now showing items 1-1 of 1

  • Customers’ perception of service quality of banking sectors in Bangladesh 

    Rouf, Md. Abdur; Mostafa Kamal; Iqbal, Mohammed Masum (Emerald Publishing Limited, 2018-11-05)
    Purpose The main purpose of the study is to find out the customer perception of service quality of banking sectors in Bangladesh and measure their relations with regard to the customer personal characteristics like gender, ...